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*Classification Notice: Exempt classification is based on the position’s assigned duties and applicable federal and state wage-and-hour requirements. The employee must perform the duties necessary to support the applicable exemption. Classification will be reviewed based on the employee’s actual job duties and work practices.

Position Summary

The Sales Application Engineer provides technical product and application support to customers, engineering firms, contractors, sales channels, and internal teams. The position helps evaluate applications, improve installations, troubleshoot operating concerns, deliver product training and demonstrations, and communicate technically sound Blacoh solutions.

This position combines engineering knowledge, customer service, field support, technical communication, and sales collaboration to help Blacoh meet customer expectations and support profitable growth.

About Blacoh

Blacoh Industries manufactures engineered fluid-control products designed to improve system performance, protect critical equipment, and support safe, reliable operations. The Sales Application Engineer represents Blacoh professionally and demonstrates integrity, sound judgment, customer focus, and a commitment to continuous improvement.

Essential Duties and Responsibilities

·       Provide technical support for Blacoh products in the field, including guidance to improve installations and troubleshoot application or operating concerns.

·       Assist the sales team with product training for customers, engineering firms, contractors, and sales channels through classroom, webinar, and hands-on presentations.

·       Set up and operate customer demonstrations and explain product function, application, and value.

·       Communicate regularly with customers, engineering firms, sales channels, and factory personnel by telephone, video conference, email, and other written correspondence.

·       Visit customer locations to present solutions, assess applications, provide education, conduct demonstrations, and troubleshoot installations.

·       Educate customers about Blacoh equipment, upgrades, and complementary products that may improve system performance and customer value.

·       Prepare technical reports, correspondence, specifications, calculations, presentations, and other technical materials for sales personnel, customers, and publications.

·       Maintain project, engineering, drawing, and technical records in accordance with Company and ISO procedures.

·       Document engineering work in the Company CRM or project-management system.

·       Identify, prevent, and help resolve customer concerns by collaborating with Engineering, Sales, Customer Service, Operations, Quality, and other internal resources.

·       Use customer input and market observations to help develop concepts for new products or services, including preliminary revenue, cost, and technical-resource considerations.

·       Maintain professional and technical knowledge through training, industry publications, networking, trade shows, and relevant events.

·       Demonstrate integrity, safety awareness, and compliance with Blacoh policies, procedures, quality requirements, and applicable laws.

·       Perform other related duties and support team members as assigned, consistent with the position’s general nature and level.

Required Qualifications

·       Minimum of three years of engineering experience in a technical, customer-facing, and/or sales-related role.

·       Understanding of fluid dynamics, pressure vessels, engineering calculations, and technical drawings.

·       Advanced engineering and mathematical skills appropriate to the role.

·       Strong written and verbal communication, presentation, customer-service, and relationship-management skills.

·       Ability to explain technical information to technical and non-technical audiences.

·       Ability to manage multiple priorities, work under time constraints, exercise sound judgment, and complete assigned projects.

·       Ability and willingness to travel based on customer, project, training, tradeshow, and business needs.

·       Ability to complete and maintain required safety training and certifications.

Preferred Qualifications

·       Experience in industrial manufacturing, pumps, or fluid-control systems.

·       Familiarity with ASME Section VIII, Division 1 requirements for pressure vessels.

·       Knowledge of industrial customer service, technical sales, distribution, and channel management processes.

·       Knowledge of plastics, metals, castings, and molds.

·       Experience with ISO or other quality management systems.

·       Experience with Autodesk software and Vault.

Education

Bachelor's degree in engineering or a related field is required. A master's degree in engineering or a related field is preferred. Equivalent education, training, or experience may be considered when determined acceptable by Blacoh management.

Physical Demands and Work Environment

·       Work is primarily performed in an environmentally controlled office setting and may include extended periods of sitting, keyboard use, and computer-mouse use.

·       Periodic travel may be required to customer sites, trade shows, training sessions, demonstrations, and other business locations.

·       The position may require standing, walking, climbing, kneeling, squatting, bending, twisting, turning, reaching, pushing, pulling, and moving across uneven surfaces.

·       Ability to lift, carry, push, or pull up to 50 pounds.

·       Employees must follow customer and Company safety requirements and use required personal protective equipment, which may include eye, hearing, hand, foot, head, and flame-resistant protection.

Safety Training and Equipment Requirements

·       OSHA 10-Hour General Industry or Construction training may be required.

·       Required personal protective equipment may include safety glasses, hearing protection, gloves, steel-toe footwear, a hard hat, and Nomex or other flame-resistant clothing where required.

Reasonable Accommodation

Blacoh will provide reasonable accommodations to qualified applicants and employees with disabilities, medical conditions, and sincerely held religious beliefs or practices, as required by applicable law. Applicants or employees who require an accommodation should contact Human Resources.

Benefits Overview

·       Medical, dental, and vision insurance.

·       Profit-sharing 401(k) plan.

·       Paid time off and Company holidays.

·       Life and disability insurance.

·       Professional-development opportunities.

Equal Employment Opportunity

Blacoh is an equal opportunity employer. Employment decisions are made without unlawful discrimination or harassment based on race, color, ancestry, national origin, religion, creed, age, disability, medical condition, genetic information, marital status, sex, pregnancy, reproductive health decision-making, sexual orientation, gender, gender identity, gender expression, military or veteran status, or any other status protected by applicable federal, state, or local law.

Job Description Notice

This job description describes the general nature and level of work expected and is not an exhaustive list of responsibilities, duties, qualifications, or working conditions. Blacoh may add, modify, or reassign duties based on legitimate business needs and consistent with applicable law. Nothing in this job description creates a contract of employment or alters the at-will employment relationship where permitted by applicable law.